Group Product Manager - Consumer Experience (Jakarta-based, relocation provided) .
About the Role
As our Group Product Manager for the Payments group, you'll manage the streams under the Consumer Experience team. As a part of this team, you will need to closely collaborate with research, design, and marketing teams to understand more about users & their spending, saving, and investing behaviors. You will be responsible for product-led scaling of the newly launched GoPay app across the whole of Indonesia and also improving GoPay usage in the Gojek application.
As a Group Product Manager, you will identify the needs of users and will influence teams to work towards solving problems to make GoPay an emerging market leader. Areas that you will be owning are user behavior, analytics, discoverability, growth, and adoption of features all across payments, experimentation and segmentation, and building and governing all our communications channels with our customers.
What You Will Do
What You Will Need
About the Team
The Consumer Payments team is responsible for building and growing the customers and payments made through GoPay. GoPay is South East Asia’s fastest-growing consumer payments and financial services app and serves tens of millions of registered users on a variety of payment avenues, providing the most convenient payment methods in South East Asia.
As a part of the Consumer Experience team, you will be responsible for products to improve GoPay usage on Gojek and GoPay applications. This team is also responsible for the platform products like communication framework and mobile app experience.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, e-commerce, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek, Tokopedia and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
About Tokopedia
Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. It has been a driving force behind Indonesia's digital development since its foundation in 2009, with more than 99% of districts and empowered around 12 million merchants listed nationwide. With Nakama ranging all across Indonesia, Tokopedia aims to simplify the lives of many to #FindYourPurpose together.
GoTo and its business units, including Gojek, Tokopedia, GoToFinancial and GoToLogistics ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
